We try and get your order to you as fast as possible! A typical order can take 4-8 business days to deliver by UPS or FedEx. Most products, excluding samples, are ready to ship in 1-3 business days of placing your order. If an item is on backorder, there could be a 2-3 week delay. Please contact us at firstname.lastname@example.org if timing is critical for your project. We will check stock levels for you to ensure there will not be a delay.
We offer FREE standard shipping on most orders. Commercial wallpaper sold by the yard is not eligible for free shipping due to the heavy weight and size. Expedited shipping is also available during checkout.
*** Please Note ***
Tracking is not provided for wallpaper samples. It can take up to 10 business days depending on your location.
- We cannot deliver to P.O. Box locations or military addresses
- US Wall Decor does not guarantee arrival dates due to delays of the manufacturer or delivery carrier
- Once an order is in processing or shipped, orders cannot be canceled
- Expedited shipping cost are non-refundable unless the order has not shipped
- Expedited shipping options only expedite shipping days, not order processing time
- Report manufacturer defects within 24-48 hours of receipt (photo or supporting documentation required)
- Report lost or damaged packages to the appropriate carrier (UPS, FedEx, USPS, etc.)
- Missing or lost packages will be replaced, NOT refunded pending on the outcome of a courier investigation