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Frequently Asked Questions

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Missing samples from your order?

If you ordered multiple samples, they may arrive in different envelopes. If you are missing some samples from your order, please check your mailbox regularly for more envelopes.

Is tracking provided for samples?

No, tracking numbers are not provided for samples. Please check your mailbox often. Samples are shipped in envelopes and mailed through USPS (Post Office). Depending on your location and mail service, samples can take anywhere from 2 to 14 business days to arrive.

When will my order ship?

Processing time for most orders are 1-3 business days. Orders are picked and packed by real people.

Question about your order?

Please fill out the form below.

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